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We Love To Pamper Your Pooch!

Pooch Haven Grooming & Doggie Daycare is an unparalleled professional grooming experience. We provide personalized grooming to meet your pet's needs. Our gentle, nurturing staff handle your dog with the utmost of care in a relaxing and stress free environment. Even the water we use is treated and helps us achieve a cleaner, shinier and healthier coat for your beloved pet. We wish to establish a loving relationship with your dog in order to reduce the stress and anxiety sometimes experienced during the grooming process.

Please Note: We do not offer overnight boarding services.

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Client Testimonials

"Absolutely love this place! Rachelle is truly gifted in grooming and caring for dogs! Our dog loves her so much!! Pooch Haven has been grooming our dog for a long time now and Rachelle has nurtured and loved him so much that he's always excited to see her! When I needed a place for him to stay on short notice, Rachelle took him and looked after him with so much love and attention! I could never thank her enough ❤❤❤”
~Marci Prebianca
"Amazing service and care above and beyond expectations. We went through an emergency and the staff handled everything professionally and acted as if it was their own dog. Highly recommend their genuine and personalized service.”
~Zen Mariani
"We've been to many dog groomers over the years with our Shih-Poo Sofie and Pooch Haven is by far the best. The staff is always friendly and rates are very reasonable. It's obvious how much they love the dogs. Sofie is happy to be there and looks fabulous every time she leaves. Their new location is great and convenient for us and the salon is beautiful. I would recommend Pooch Haven Grooming to anyone.”
~Sandy Corsini
"Amazing! My dog is very apprehensive towards new people so finding a good groomer was important. They are amazing at Pooch Haven, not only do they do an amazing job with grooming at a great price, but my dog is a happy boy when we go, tail wagging and eager to get inside!”
~Mila Bucalo
"I've been taking my 2 year old dog Toby to Rachelle since he was a puppy and since she began her at home grooming business. She is always friendly, gentle and attentive to Toby while in her care. Her salon is newly renovated, clean and tidy. I love the way he looks when I pick him up. His fur is soft and he smells great! I always recommend Rachelle to other dog owners that I know. Thanks Rachelle for taking such good care of Toby!”
~Cindy Philip
"As a first time dog owner I was looking for a groomer who would treat my dog (Diesel) the way I do. I have found that in Rachelle at Pooch Haven. It's always a pleasure to bring Diesel to Rachelle. She provides personalized attention to Diesel. Her salon is always tidy, clean and very welcoming. I have never been disappointed with her work. She takes the time to ask me what I'd like done and Diesel always looks amazing afterward and smells awesome too! I never worry when he is in her care. She does an excellent job every time! I would not go anywhere else! ”
~Zac Rinaldo Boston Bruins #36
"Being first time dog owners we really didn't know what to expect when we took Cody, our seven month old Pomeranian x Poodle to see Rachelle for a complete makeover. Well, I must say we were absolutely delighted with the results! Rachelle obviously loves her job and it shows! She took the time to thoroughly wash, trim and groom, with loving care, every square inch of our beloved pet. For a very reasonable price we had a thoroughly clean, meticulously groomed, manicured and sweet-smelling little pooch who appeared completely relaxed and rejuvenated by his time with Rachelle. She is a kind and caring professional who takes her job very seriously which definitely reflects in the quality of her work. I would not hesitate to recommend Pooch haven for all your dog grooming needs! ”
~Milan Vucicevic
"We have been taking our dog, Izzy, to Pooch Haven for several years now. Rachelle and her staff always do an amazing job and Izzy always looks great when we pick her up. When we first brought our dog there as a puppy she was very unsure of the whole experience and nervous. Rachelle was very patient with her and took the time to make her comfortable. Izzy is so relaxed with her now that she often falls right to sleep when she is having her hair cut. We will continue to bring Izzy to Pooch Haven and often recommend them to others.”
~Karli Young
"I have been taking my doodle to Pooch Haven for about 3 years and have never had a bad hair cut. He always looks great and he's very happy going there. Rachelle is awesome with Shadow. I wouldn't go anywhere else.”
~Pat Cooper
"My dog Gracie is a little Princess with attitude. She can be drama but with Rachelle she always is calm and acts proper for her. She has a touch with my dog that no other groomer has had, She always smells and looks so good after she is done with Gracie. I would highly recommend her services and have no complaints at all. Price is reasonable, service is great and she works with her clients to try to fit in a time when it is convenient with your work schedule and weekend to still find time to get your little fur baby taken care of. I have not been able to find these services in my area and found her on wag jag advertising. I now drive from Brantford to Hamilton to go to only Pooh Haven as the gas money doesn't matter to me because I know I am getting a service I cant find in my own town!”
~James Whittaker
"I've been bringing both our dogs a Jack Russell and Yorkie since we moved to Hamilton and have been very pleased with the quality and care they have received. I groom our dogs every day ( as any pet owner should do), only takes 10 minutes and have never been charged anything extra. Highly recommend Pooch Haven.”
~John Maquire
"Chica is new to Rachelle's Salon only starting this year. I find Rachelle to be gentle, loving and patient with her and Chica rewards this with her own loving nature. We scheduled a years worth of appointments at 6 week intervals and I have never been disappointed with the service. The Salon is welcoming and clean. When I can take Chica to a grooming appointment and have her pull me by the leash to the door I feel I've made the right connection for her. It's always a pleasure to pick my sweetheart up from Rachelle and have her look like the Diva that she is!”
~Danita Gallagher

Ready to Join Our Family of Clients?

You can now book your grooming appointment online using our Online Booking system.

Book Your Appointment Now!

Services we Offer

Professional Grooming
We offer a calming, personalized dog grooming experience. Our fresh, soft water and professional tools provide exceptional results. Learn More.
Doggie Daycare
Let your pooch be pampered while you work. Be among the first to experience our new Doggie Daycare facility. Please note we do not offer overnight boarding services. For more details click here.

Frequently Asked Questions

Do you require my dog to have a kennel cough vaccine?

It is completely up to each individual owner whether to vaccinate or not. At Pooch-Haven we believe that the kennel cough, which is an air born virus, can be contracted easily almost anywhere. A dog with the virus can pass it along to any dog, whether they are at the groomers, the park, the store or even the vet. The virus is not caused by grooming salons nor boarding kennels. In our opinion, as long as the dog’s immune system is not compromised, there is no reason why their body should not be able to naturally ward off the virus. If your dog picks up the virus, you may need to investigate why their immune system is perhaps not responding as it should naturally do.

Factors that delay the grooming of your dog:

The condition of your dogs coat
Your dogs behaviour
Did you allow your dog an opportunity to have a potty time before drop off? Clean up & disinfecting dog messes creates delays. Many folks would be shocked at the number of loved ones that are dropped off & have clearly not been allowed a proper potty break
How many times the phone rings while we are working, the details & concerns those calls bring us
Early or late drop offs. We are forced to stop grooming when this happens. We schedule our appointments as close to the actual time your dog will begin to get worked on to minimize delays

Could my dog pick up fleas from your salon?

No, your dog will not pick up any fleas from our salon. Flea eggs, larvae & pupae survive in the soil, in animal bedding and in carpeting as well as upholstery. After eggs have fallen off of the host’s body onto such surfaces, it then takes anywhere from 2 days to 10 days for those eggs to hatch. We do not have any carpeting nor keep animal bedding in the salon. This eliminates the environmental conditions required for flea eggs to survive. We have a strict cleaning and disinfecting routine at the salon to prevent the spread of any bacteria, fungus, disease or any type of potential irritant to anyone’s pet. We do our best to ensure that any potential hazards are removed from our environment immediately to protect your pet as well as our staff.

Got a new puppy?

Got a new puppy? Here are some tips to enhance their grooming experience:

For a "tidy up", new puppies should be brought into the grooming salon at 3 months of age. This ensures that they've received all their shots.
A full grooming is not recommended until 4 months of age. This is especially important for breeds such as Shih Tzu's, Bichons, Schnauzers, Malteses, Yorkies, etc,.
It is important to touch your puppies all over but especially their paws and ears so they can get used to being handled.
It is important to socialize your puppy as often as you can in an effort to prevent any behavioural issues later on.
Brushing and combing your puppy is very important especially for long coated breeds. Brushing is not enough. Combing with a fine-toothed metal comb is recommended.

We Accept The Following

Award Winning Service

2022 Pet Grooming

Reader's Choice 2022 Gold Winner - Pet Grooming

2022 Pet Boarding/Daycare

Reader's Choice 2022 Platinum Winner - Pet Boarding / Daycare